{"plan":{"type":"business","stripeSubscriptionId":"sub_1T5RKuDQT6PNmqDl4jGm71n6","billingCycle":"monthly"},"setup":{"import":true,"knowledgeBase":true,"ai":true,"chatbot":true,"inbox":false,"team":true},"_id":"66d940d557a2437ac11c04af","categories":[{"id":"general","icon":"","value":"General","slugId":102,"slug":"general","pages":["66d940d757a2437ac11c04b5","6834001d1965fe804cc32312","6834002c1965fe804cc32337","6874cd82439601656c61c67e","6874cd82439601656c61c680","6874cd82439601656c61c682","6874cd82439601656c61c684","6874cd82439601656c61c686","6874cf6f9903188a2b1600a6","6874cf6f9903188a2b1600a8","6874cf6f9903188a2b1600aa","6874cf6f9903188a2b1600ac","6874cf6f9903188a2b1600ae","6874cff7ff5e6ca8928768e2","6874cff7ff5e6ca8928768e4","6874cff7ff5e6ca8928768e6","6874cff7ff5e6ca8928768e8","6874cff7ff5e6ca8928768ea","6880d977b74592c806a6416c","6880d977b74592c806a6416e","6880d977b74592c806a64170","6880d977b74592c806a64172","6880d977b74592c806a64174","6880d977b74592c806a64176","6880d977b74592c806a64178","6880d977b74592c806a6417a","6880d977b74592c806a6417c","6880d977b74592c806a6417e","6880e09db6e5a1b94857ce08","6880e09db6e5a1b94857ce0a","6880e09db6e5a1b94857ce0c","6880e09db6e5a1b94857ce0e","6880e09db6e5a1b94857ce10","6880e09db6e5a1b94857ce12","6880e09db6e5a1b94857ce14","6880e09db6e5a1b94857ce16","6880e09db6e5a1b94857ce1a","688877148a1e6e1e65c76ee6","688877478a1e6e1e65c76ef2","688878e22e267d435f5a2197","68889f9b0ddbc99a3d34e62d","6888a0a10ddbc99a3d34e639","6888a0db0ddbc99a3d34e645","6888a18b0ddbc99a3d34e651","6888a2a70ddbc99a3d34e65d","6888a4348230a6190f653276","6888a52d8230a6190f653282","6888a5828230a6190f65328e","6888a59b8230a6190f65329a","6880e09db6e5a1b94857ce18","68e8e2649023bc2f2bbe1589","697b168534aaf9af65f372f9","697b16b834aaf9af65f3731f","697b16e234aaf9af65f3732e","697b16f934aaf9af65f3733a","685ab245dcd7dc3fda9d49a3","699bc4e6e59a3375c4727047","699d34e784f2e9b2b2d23ce3","699d352384f2e9b2b2d23ced","699d3b539882b6d43556071f","699d3b659882b6d435560729","699ed486220ab922de49be31","699ed5820460514817dba1ab","69a821e35fcdf122fb2053b8"],"children":[],"translations":{"it":{"value":"Generalia"},"de":{"value":"Allgemein","description":"Allgemeine Artikel"}}},{"id":"targeting-and-behavior","icon":"","value":"Targeting & Behavior","slugId":107,"slug":"targeting-behavior","pages":["66d940fa4a3e2e168ece3111","66d940fa582d9b29f88cb3c7","66d940f9b1dad1f3ddb5f079","66d940fa1961932d720d181a","66d940f985f23812eea2e48a","66d940fa8dce9b414b7bb6b9","66d940f9c72d5a9f43ad742e","66d940faa505697505e6fc41","66d940fbb02a29c417023305","66d940fb1cc63cd696c58656","66d940fb9a56307f89d17e2b","66d940fb9100cc2ee247c7d4","66d940fcee21f58e630670b9","66d940feb99e730e5b2f698b","66d941002c8b58206a8c89e7","66d940f92e60e67478e998a1","66d940f9f7042f2bbece4fbf"],"children":[]},{"id":"installation-guide","icon":"https://uploads.help.center/66d940d557a2437ac11c04af/category/5296514_bird_tweet_twitter_twitter%20logo_icon.png","value":"Installation Guide","slugId":102,"slug":"installation-guide","pages":["66d940f829ec75b86fb0d8ff","66d940f8e4e5e8bf7730b7f3","66d940f87cf3ff662d0e0f4e","66d940fb53f9729fbaadd7fb","66d940fb1b7d9f8d8fb350d0","66d940fc159d6310ae3f9347","66d940fc97f2e8a5c9661878","66d940fd616b7d0b1c0f89bb","66d940fd3613427fe86996ee","66d940fd72ccbec43e1e84de","66d940fcff9c7f51cc6735ea","66d940fcb38b54c0bd769a34","66d940ff88e6db8521b339bc","66d9410032c8a1f09ca09d00","66d9410220eebf3f2c9828b9"],"children":[]},{"id":"troubleshooting","icon":"😀","value":"Troubleshooting","slugId":110,"slug":"troubleshooting","pages":["66d940fe10e2a7b655440c8a","66d940feadc3e41735aae71f","66d940ff73a48cedd48af98a","66d940fe0cc5c73665d6e5ad","66d940fe628ba19ae27f6c2d","66d940ff6a0fe0e2c3ba3e62"],"children":[]},{"id":"integration","icon":"","value":"Integration","slugId":106,"slug":"integration","pages":["66d940ffa5c2a7da0d7f66bb","66d940ffdc034eae76e70604","66d94100e75cea0c5a3801a7","66d940ff4b8116a8e3a1f6e6","66d94100361993f532e38b43","66d9410044cc0d0ffce2ad40","66d940fff3ad216838b09360","66d94100db4550f18c217b8d","66d941002a354558be3f13bd","66d94102f7ec4de2be3cb570","66d94105a3da794e413bf897","66d94105ee62ed3c0da302a4"],"children":[]},{"id":"script-types","icon":"","value":"Script Types","slugId":104,"slug":"script-types","pages":["66d94100b79320fb6302e493","66d94100bd0260da18446bcd","66d941010589568fd6257f7c","66d94101201bd3bfd2b6f50c","66d94101946ab023ba1bd975","66d94101195cb5b1c7f5422f","66d94102b717bcf0fd5e4817","66d94101ffeb2c1766bc1b04","66d941020aca643a28c3352b","66d941027ed1261d68c934ae","66d94103d99149d6b8364284","66d941024190f779e11d1645","66d94103ce56d4e7b34808da","66d94104fe6f82dc86f14d31","66d9410683cfa30efe7192d5","66d9410862e29d1e42151653","66d9410124428748feb561f6","66d94101538ebfed8b5a17e3","699bcd2be59a3375c47272c1"],"children":[]},{"id":"billing","icon":"","value":"Billing","slugId":108,"slug":"billing","pages":["66d9410465173a9aaa276ef9","66d94104b5f98ae4aa19b797","66d9410474a9441b213ce6c7","66d941059109694542feaed0","66d94105d1bbedd19d51042f","66d941054b547ab9581a5f6b","66d94105a64d520822187f9f","66d9410452d846503d3d11ed","66d941058f494df17361f2ce","66d94109de34940aeeb97963","66d9410477095181fe1565d5","66d9410b4dcb4240e0ecd94a","66d94103ff395c7087ed9dfd"],"children":[]},{"id":"frequent-questions","icon":"","value":"Frequent Questions","slugId":109,"slug":"frequent-questions","pages":["66d941051c26a28a666e6581","66d9410565782a29a36cc955","66d94106b3cb50ea29031d7d","66d941068b15fec86fc1c3a1","66d94106242f6f31de0a8a53","66d941061894648f1a15d62e","66d94106627c6b4ba2d634a0","66d9410837e4a5c091c01c95","66d9410760e7ccdb146b97b4","66d94107df0850e8751b14d1","66d941071aefdc6e55102ba3","66d9410723ce13992bab12c0","66d94107bbcbe8841b1c8cbc","66d941077e8c04286235af44","66d94108deea67eaef2a2757","66d941075f3a012fb533ef56","66d941083e0fccae47b87398","66d94109c996a3777680922b","66d9410b3ee39da4babf8e09","66d9410db1af0a646891d923","66d9410d35f2c53e9eb0773c","699bc7cde59a3375c47271f5"],"children":[]},{"id":"getting-started","icon":"","value":"Getting Started","slugId":1002,"slug":"getting-started","pages":["6997e607e0861ae22ca1d88f","699bc805e59a3375c472723e"],"children":[]},{"id":"making-the-bot","icon":"","value":"something else","slugId":105,"slug":"something-else","pages":["66d941088aa408ffa7b2259f","66d94109e51ef687b85bcac7","66d94109e8a8f86d05d2f227","66d94109c1b310c0b7cc1e12","66d9410aa98ad3b978c11d33","66d9410af7d4d892d19ec93f","66d9410ad874e335be46711a","66d9410a195534abef27b502","66d9410a946e9d97c42af400","66d9410af4221246d89c6338","66d9410ab3a67fc8c7bb4377","66d9410b642371dddc7c87ab","66d9410ae6842e16f1c34172","66d9410c9db155f8fef2fea2","66d9410be93c6953c424b971","66d9410c73dd32764450a37a","66d9410bce47cd800899d976","66d9410c6a1352a5a8d80bb8","66d9410b90a3175e1cb49925","66d9410e61de514a0cbe2e66","66d9410e109d54f288c33fc0","66d94110bad2622333c29630","66d9410fa956986ee2fa6520","66d9410a8e0650a7fa87ba45"],"children":[]},{"id":"customize","icon":"","value":"Customize","slugId":111,"slug":"customize","pages":["66d9410df118cf8483ed530f","66d9410d618b3f852aeff337","66d9410e9e11eda464c9e583","66d9410ed6d7924cb8af4368","66d9410e86b3950be20314a1","66d9410d27373d80557b2956","66d9410d8b6a2a704d7fc72b","66d9410e058680c2a824dc85","66d9410eb4541cf3a7cf1dd1","66d9410f26011e8fadd01e3f","66d9411347432bd27e637b00","66d9410f4517eda01dd8a861","66d94110ac8fdf7670780ac2","66d9410faddac5437b2208dc","66d9410edbdaba14367ddce7","66d9410f8731d6260f1b69ec","699bc4d9e59a3375c4727030","699bc772e59a3375c47271be"],"children":[]}],"lastCategorySlugId":1011,"lastPageSlugId":1258,"conversationsCount":380,"blocked":false,"centerName":"collectchattest","centerDomain":"collectchattest","userId":"66c2ec72421a8867dacf639d","config":{"general":{"language":"en","conversationEmail":false,"languages":["en","it","fr"],"defaultLanguage":"en"},"content":{"links":[{"id":"home","label":"Home","path":"/"},{"id":"contactus","label":"Contact us","path":"/contact"}]},"design":{"centerLogo":"https://micro.company/assets/logos/hc.png","bannerType":"color","showBranding":false,"bannerColor":"#c13737"},"seo":{"searchIndex":true},"integrations":{"customSupport":{"subject":"New question from Help.center","address":"gauthamvaranacode@gmail.com"},"slack":{"teamId":"T0A2123SVAP","teamName":"Help.center","accessToken":"xoxb-10069071913363-10079095773652-gsrG9ilBBOl81LEQEztuiZsI","botUserId":"U0A2B2TNRK6","userMappings":[{"notifications":{"mentionedInDiscussion":true,"assignedToConversation":true,"newConversation":false},"welcomed":false,"helpCenterUserId":"66c2ec72421a8867dacf639d","slackUserId":"U0A2LB8BF09","slackUserName":"gautham"}]},"linear":{"accessToken":"lin_oauth_36c5c56b25ac6db4a7c3c701edd28617bdc09df9188c8523517dc5d46e6ae39f","refreshToken":"lin_refresh_ff365f599d72a9fd6a664f725c0c2147f967719f47a836666621eb85666f4e46","tokenExpiresAt":"2026-03-27T04:54:24.136Z","organizationName":"Microcompany","defaultTeamId":"c2c5722c-fa72-452e-ba72-8bb12c4ec43b","defaultTeamName":"Help center"}},"widget":{"launcherPosition":"bottom-right","launcherIcon":"","widgetLogo":"https://micro.company/assets/logos/hc.png","chatAvatar":"https://micro.company/assets/logos/hc.png","launcherTheme":"#000000","widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"}],"enableChat":true,"enableLinks":true,"enableHelp":true,"heroText":"How can we help?","welcomeMessage":"Hi there! How can we help you?","enableJwtAuth":false,"articleRecommendations":[]},"ai":{"enableSearch":true,"enableEmail":true,"allowContact":true},"support":{"tags":[],"responses":[],"spamList":[],"spamRules":"","channels":[{"emailForwarding":false,"domainVerified":false,"defaultAddress":"support@collectchattest.helpcentermail.com"}]},"translations":{"de":{"locale":{"home":"Startseite","ask":"Fragen","help":"Hilfe","allCategories":"Alle Kategorien","articleHelpful":"War dieser Artikel hilfreich?","article":"Artikel","articles":"Lidwoord","categories":"Categorieën","contactUs":"Neem contact met ons op","contactUsSubtitle":"Vertel ons waar je naar op zoek bent en we nemen contact met je op.","emailAddress":"E-mailadres","howCanWeHelp":"Hoe kunnen we helpen?","name":"Naam","needHelp":"nog steeds hulp nodig?","noResultFound":"Geen resultaat gevonden. Controleer de spelling of probeer verschillende trefwoorden.","popularArticles":"populaire artikels","search":"Zoeken","askAi":"Vraag het AI","aiAnswer":"AI Antwort","subject":"Onderwerp","thankyouForContactingUs":"Tak fordi du kontaktede os. Vi vender snart tilbage til dig 👍","thankyouForFeedback":"Bedankt voor de feedback","contactUsTitle":"Vertel ons meer over uw aanvraag","message":"Uw bericht","askYourQuestion":"Stel je vraag","aiThinking1":"AI is aan het denken ","aiThinking2":"AI is een antwoord aan het vinden","aiThinking3":"AI is een antwoord aan het zoeken","noAnswer":"Sorry, ik kan geen antwoord vinden. Je kunt je vraag herformuleren of ondersteuning krijgen via e-mail.","rephraseQuestion":"Sorry, ik kan geen antwoord vinden. Probeer je vraag opnieuw te formuleren.","askFeedback1":"Heeft dit uw vraag beantwoord?","askFeedback2":"Is dit wat je zocht?","feedbackResponse":"Geweldig! Is er nog iets dat ik je kan helpen?","reportResponse":"Laat ons een bericht achter en we nemen binnenkort contact met u op.","thatHelped":"Dat heeft geholpen","didNotHelp":"Nee, het heeft niet geholpen","getEmailSupport":"Krijg e-mailondersteuning","shareEmail":"Deel alsjeblieft je e-mail en we nemen contact met je op","emailRequired":"E-mail vereist","emailInvalid":"Voer een geldig e-mailadres in","contactSupport":"Neem contact op met de ondersteuning","aiLimitReached":"Sorry, we zijn momenteel op onze limiet. Probeer het later opnieuw.","messageSent":"Bericht verzonden. We nemen binnenkort contact met u op. Ondertussen, is er nog iets dat ik je kan helpen?","learnMore":"Kom meer te weten","poweredBy":"Ontwikkeld door","aiPoweredBy":"AI ontwikkeld door","whatIsYourRequestAbout":"Waar gaat uw aanvraag over?","recommendedArticles":"Aanbevolen artikelen","iStillNeedHelp":"Ik heb nog steeds hulp nodig","uploadFiles":"Bestanden uploaden","optional":"optioneel","uploadUpto":"Upload tot 3 bestanden","askQuestionOrGetEmailSupport":"Je kunt hier een vraag stellen om direct een antwoord te krijgen of ondersteuning via e-mail krijgen.","appreciateFeedback":"Bedankt voor je feedback. We appriciëren je input en gebruiken het om ons service te verbeteren.","messages":"Nachrichten","askAQuestion":"Stellen Sie eine Frage","continueViaEmail":"Das Gespräch wird per E-Mail fortgesetzt","addAReply":"Eine Antwort hinzufügen","sendMessage":"Nachricht senden","attachments":"Anhänge","typeYourReply":"Geben Sie Ihre Antwort ein"}}}},"createdAt":"2024-09-05T05:25:41.785Z","updatedAt":"2026-03-26T04:54:25.138Z","upsellTriggers":["inbox"],"whitelisted":false,"id":"66d940d557a2437ac11c04af","analytics":{"_id":"69a688ad3785e6df52ce0c8d","center":"66d940d557a2437ac11c04af","month":"2-2026","__v":0,"createdAt":"2026-03-03T07:07:25.746Z","updatedAt":"2026-03-27T15:44:18.540Z","visits":17,"dailyVisits":[{"day":4,"count":2,"_id":"69a8108c779834c644d5887e"},{"day":7,"count":9,"_id":"69ac070693c0c6ec1bcd6525"},{"day":9,"count":3,"_id":"69ae57722560c32b0d785a65"},{"day":11,"count":1,"_id":"69b14f63295a603c2e37581b"},{"day":19,"count":1,"_id":"69bbc857295a603c2e396736"},{"day":20,"count":1,"_id":"69bd77eb82e10ef7c8f5728d"}],"searches":[{"searchResponse":{"pages":[]},"_id":"69ac070baee27fa5671e081c","term":"what is it","updatedAt":"2026-03-07T11:07:56.139Z","createdAt":"2026-03-07T11:07:56.139Z"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":true,"messageRef":"69ac0729508344a6bc8ea198"},"_id":"69ac0720ed1ebb541824ac20","term":"what is it","updatedAt":"2026-03-07T11:08:25.723Z","createdAt":"2026-03-07T11:08:17.040Z","conversation":"69ac0721508344a6bc8ea184"},{"searchResponse":{"pages":[]},"_id":"69ac0741238c3b776f9e9440","term":"what is it","updatedAt":"2026-03-07T11:08:50.159Z","createdAt":"2026-03-07T11:08:50.159Z"},{"searchResponse":{"pages":[]},"_id":"69ac0f6ae8d7444eaf985765","term":"what is it","updatedAt":"2026-03-07T11:43:39.241Z","createdAt":"2026-03-07T11:43:39.241Z"},{"searchResponse":{"pages":[]},"_id":"69ac10856da460b2d333ccbd","term":"what is it","updatedAt":"2026-03-07T11:48:22.047Z","createdAt":"2026-03-07T11:48:22.047Z"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":true,"messageRef":"69ac1ad2718c8e3df54f75f1"},"_id":"69ac1ace80e17d34e7f1ad5d","term":"what is it","updatedAt":"2026-03-07T12:32:18.094Z","createdAt":"2026-03-07T12:32:15.229Z","conversation":"69ac1acf718c8e3df54f75e1"},{"searchResponse":{"pages":[]},"_id":"69ac1ad9b2f8f40fc2c1476b","term":"what is it","updatedAt":"2026-03-07T12:32:26.002Z","createdAt":"2026-03-07T12:32:26.002Z"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":false,"messageRef":"69ac2423508344a6bc8ea1f4"},"_id":"69ac241ca5d8f4df71e5d955","term":"what it si","updatedAt":"2026-03-07T13:12:04.037Z","createdAt":"2026-03-07T13:11:57.425Z","conversation":"69ac241d508344a6bc8ea1e4"}],"chats":{"positive":0,"_id":"69c6a5d282e10ef7c8f80c0b","answered":2,"messages":24,"total":17,"unanswered":["bug in home","bug in home pahe","dwdfwe","nnk","xyz","Thank you for reporting this issue. We'll review it shortly."],"negative":5,"tickets":8},"emails":{"_id":"69c6a5d282e10ef7c8f80c0c","total":2}}}