# Permanently remove my chatbot

Depending on how you have set up your chatbot, you can use the following methods
to remove a chatbot for your website or other web platforms.

Note

If you are looking to disable the bot temporarily, please follow the steps here
[https://collectchat.help.center/article/1066-temporarily-disable-my-chatbot].


REMOVE CHATBOT WIDGET FROM WEBSITE

If you are using the chatbot as Widget, then you need to remove the code snippet
[https://collectchat.help.center/article/1004-how-to-add-chatbot-widget-to-website] that
you have added to the website to permanently remove the chatbot. Just delete the
code snippet and update your website.


REMOVE CHATBOT FROM WORDPRESS

If you have used our WordPress plugin
[https://wordpress.org/plugins/collectchat/] to install the bot on your website,
then simply uninstall the plugin to remove all traces of chatbot from your site.


REMOVE EMBEDDED CHATBOT

If you have embedded our chatbot using iframe
[https://collectchat.help.center/article/1005-how-to-embed-chatbot-in-a-webpage],
then you need to remove the iframe code from the website and update your
webpage.


REMOVING CHATBOT USED AS CHATBOT PAGE

If you are using as Chatbot page
[https://collectchat.help.center/article/1006-share-chatbot-as-a-landing-page],
and want to stop using the link, then we recommend:

 * Editing all the shared links of your chatbot with an alternative URL that you
   prefer.
   
   

 * If you have shared the link in a lot of places and cannot edit all of them,
   then you can add a redirect in your chatbot.
   
   

 * Change the first message of your chatbot to something like "Taking you to
   another page.."
   
   

 * Then set a redirect URL to alternative page
   [https://collectchat.help.center/article/1064-redirect-to-a-page-when-conversation-ends] inside
   Logical Jump settings for that first message.
   
   

 * If you have shared the bot using a custom domain
   [https://collectchat.help.center/article/1024-add-custom-domain-for-chatbot-page],
   from the beginning, then you can simply redirect the domain to some other
   page.
   
   


⚠️ WHY NOT JUST DELETE THE BOT?

If you are using chatbot only in widget form, then it's fine to delete the bot
to remove it permanently. Make sure you export any data that you may need,
before deleting the chatbot.

If you are using the chatbot in embed form, then deleting the bot is not enough.
The iframe code must be removed from the website where you have deployed the
bot.

If you are using the chatbot as Chatbot page, and if the link has been used for
quite some time, we do not recommend deleting the bot. It's best to follow the
methods we suggested above.

If you are facing any issues, please contact our team
[https://collect.chat/form].

Note

If you are a paid user of Collect.chat, please understand that removing the bots
does not stop your subscription. You have to cancel subscription
[https://collectchat.help.center/article/1101-how-to-cancel-my-account], if you
have decided to discontinue using Collect.chat completely.

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